Returns, Refunds & Cancellations
Because many Crafty Lady Boutique items are personalized, custom-made, or handmade specifically for you, all sales are final. We do not accept returns, exchanges, refunds, or customer-requested cancellations.
Please carefully review all order details, including names, spelling, personalization, sizes, and shipping information, before completing your purchase.
Order Verification & Discrepancies
If we identify a discrepancy with your order or need additional information to verify or complete your purchase, we will attempt to contact you using the email address provided with your order.
If we are unable to reach you or receive the information needed to verify or fulfill your order, Crafty Lady Boutique reserves the right to cancel the order and issue the order amount as store credit. The store credit will remain available for you to use toward a future purchase once your information or order details have been confirmed.
Problems With Your Order
If you receive an item that is incorrect, damaged, defective, or contains an error made by Crafty Lady Boutique, please contact us within 7 days of delivery. We will review the issue and, when applicable, provide a replacement or other appropriate resolution.
Please email Lexie@CraftyLadyBoutique.com with your order number and details about the issue so we can assist you.
